Approve a pending KB entry
POST /api/kb-entries/{entryId}/approve
POST
/api/kb-entries/{entryId}/approve
Approves a knowledge base entry that is in ‘pending_review’ status. Once approved, the entry becomes active and the AI will use it when responding to matching customer inquiries. Typically used to approve learning loop proposals.
Authorizations
Section titled “Authorizations ”Parameters
Section titled “ Parameters ”Path Parameters
Section titled “Path Parameters ” entryId
required
string format: uuid
The unique identifier of the KB entry to approve.
Responses
Section titled “ Responses ”The entry is now approved and active.
Simple success acknowledgment returned by action endpoints (reply, resolve, take-over, etc.).
object
ok
required
Always true on success.
boolean
Example
trueNo KB entry exists with the given ID in the authenticated tenant.
Standard error response returned by all endpoints on failure.
object
error
required
A human-readable error message describing what went wrong.
string
Example
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