Assign a conversation to a user
POST /api/conversations/{id}/assign
POST
/api/conversations/{id}/assign
Assign a conversation to a specific user. The assigned user receives the conversation in their personal queue.
Authorizations
Section titled “Authorizations ”Parameters
Section titled “ Parameters ”Path Parameters
Section titled “Path Parameters ” id
required
string format: uuid
The unique identifier of the conversation to assign.
Request Body
Section titled “Request Body ”object
userId
required
The unique identifier of the user to assign the conversation to.
string format: uuid
Example
usr_aabbccdd-eeff-0011-2233-445566778899Responses
Section titled “ Responses ”The conversation was assigned to the user.
Simple success acknowledgment returned by action endpoints (reply, resolve, take-over, etc.).
object
ok
required
Always true on success.
boolean
Example
trueNo conversation exists with the given ID in the authenticated tenant.
Standard error response returned by all endpoints on failure.
object
error
required
A human-readable error message describing what went wrong.
string
Example
Conversation not found