Skip to content

Reject a pending KB entry

POST
/api/kb-entries/{entryId}/reject

Rejects a knowledge base entry that is in ‘pending_review’ status. Rejected entries are not used by the AI. The rejection is recorded so the learning loop can avoid proposing similar entries in the future.

entryId
required
string format: uuid

The unique identifier of the KB entry to reject.

The entry has been rejected.

Simple success acknowledgment returned by action endpoints (reply, resolve, take-over, etc.).

object
ok
required

Always true on success.

boolean
Example
true

No KB entry exists with the given ID in the authenticated tenant.

Standard error response returned by all endpoints on failure.

object
error
required

A human-readable error message describing what went wrong.

string
Example
Conversation not found