Get conversation status counts
GET /api/workspaces/{workspaceId}/conversations/status-counts
GET
/api/workspaces/{workspaceId}/conversations/status-counts
Get aggregate conversation counts by status for a workspace. Useful for building dashboards.
Authorizations
Section titled “Authorizations ”Parameters
Section titled “ Parameters ”Path Parameters
Section titled “Path Parameters ” workspaceId
required
string format: uuid
The workspace to get status counts for.
Responses
Section titled “ Responses ”Aggregate conversation counts by status.
Aggregate conversation counts by status for a workspace.
object
open
required
Number of conversations in open status.
integer
Example
12 in_progress
required
Number of conversations currently in progress.
integer
Example
8 awaiting_contact
required
Number of conversations awaiting a response from the contact.
integer
Example
23 resolved
required
Number of resolved conversations.
integer
Example
156 closed
required
Number of closed conversations.
integer
Example
4 abandoned
required
Number of abandoned conversations.
integer
Example
2